Technology

Technology

Relating to the usage and knowledge of tools, techniques, crafts or systems in order to solve a problem or create an artistic perspective.

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Technology > Information technology

customer relationship management (CRM) analytics

Technology; Information technology

Customer relationship management (CRM) analytics collect, organize and synthesize consumer data captured across the organization to help healthcare payers solve customer-facing ...

customer relationship management (CRM)

Technology; Information technology

Customer relationship management (CRM) software addresses customer life cycle management business processes, and provides functionality to enterprises in sales, marketing and ...

customer premises equipment (CPE)

Technology; Information technology

Any telephone apparatus — including telephone handsets, private branch exchange (PBX) switching equipment, key and hybrid telephone systems, and add-on devices — that is ...

customer information management and application (CIMA)

Technology; Information technology

A six-step process starting with a business plan followed by a technology plan. The six steps are: 1. planning 2. information acquisition 3. information compilation, storage and ...

customer information management (CIM)

Technology; Information technology

The systematic support of business strategy through customer knowledge.

consumerization

Technology; Information technology

Consumerization is the specific impact that consumer-originated technologies can have on enterprises. It reflects how enterprises will be affected by, and can take advantage of, ...

consumer-generated media (CGM)

Technology; Information technology

Consumer-generated media (CGM) refers to any written, audio or video content created by end users, using basic or semiprofessional tools. CGM can include one-consumer-to-many ...