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Business administration

Business management best practices including corporate strategy development, financial management, human resource management, information management, resource planning, marketing and sales.

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Business administration > Business management

customer relationship management

Business administration; Business management

An attempt by an organization to retain its customers by fostering their perception that they each have a relationship with it beyond the mere buying and selling of products.

audit

Business administration; Business management

(1) The process of verifying the accounting records of an organization by an independent auditor to see whether they contain a true, fair and accurate account of the business ...

parity

Business administration; Business management

(1) Equal rates of pay between individuals or groups of people. (2) The perceived fairness of equal rates of pay between individuals or groups of people. When used in this sense ...

brand value

Business administration; Business management

Both the tangible (financial) and the intangible (psychological) value of a given brand equity.

measured daywork

Business administration; Business management

A management procedure where a daily production target is defined for all the workers on the shop floor, whose pay is then made up of a fixed, regular amount for each day that the ...

operational definition

Business administration; Business management

A definition of something which is based on the operation of the factors which produced it; for example, inflation is defined by the movement of prices and the real value of ...

zero-hours contract

Business administration; Business management

A contract of employment where the worker has to be available to the employer for a certain period of time even though his or her services may not actually be called upon.