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Software
Terms relating to the creation, testing, refinement and distribution of software and related products.
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Software > CRM 
workflow action
Software; CRM
An email alert, field update, outbound message, or task that fires when the conditions of a workflow rule are met.
platform as a service (PaaS)
Software; CRM
An environment where developers use programming tools offered by a service provider to create applications and deploy them in a cloud. The application is hosted as a service and ...
event series
Software; CRM
An event series is a group of events that recur with a regular pattern. For example, you may have a weekly meeting with a customer defined as an event series.
recurring event
Software; CRM
An event that has been created as part of an event series, such as a series of weekly meetings or monthly status reports.
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