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Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Contributors in Six Sigma

Six Sigma

efficiency

Quality management; Six Sigma

The ratio of the output to the total input in a process.

hazard analysis and critical control point (HACCP)

Quality management; Six Sigma

A quality management system for effectively and efficiently ensuring farm to table food safety in the United States. HACCP regulations for various sectors are established by the Department of ...

tampering

Quality management; Six Sigma

Action taken to compensate for variation within the control limits of a stable system; tampering increases rather than decreases variation, as evidenced in the funnel experiment.

metric

Quality management; Six Sigma

A standard for measurement.

U chart

Quality management; Six Sigma

Count-per-unit chart.

interrelationship diagram

Quality management; Six Sigma

A management tool that depicts the relationship among factors in a complex situation; also called “relations diagram.”

management review

Quality management; Six Sigma

A periodic management meeting to review the status and effectiveness of the organization’s quality management system.

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