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evaluation, 360 degree

A method used to assess interpersonal and communication skills, professional behaviors, and some aspects of patient care and systems-based practice. Usually, evaluators completing rating forms in a 360-degree evaluation are superiors, peers, subordinates, and patients and their families. Most 360-degree evaluation processes use a surveyor questionnaire to gather information about an individual's performance on several topics, such as teamwork, communication, management skills, and decision-making. Most 360-degree evaluations use rating scales to assess how frequently a behavior is performed. The ratings are summarized for all evaluators by topic and also overall to provide feedback. Such feedback is more accurate when the evaluation is intended to give formative feedback rather than summative. Reproducible results are easily obtained when several evaluators rate examinees; a greater number of faculty and patients are needed for a greater degree of reliability.

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