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Six Sigma
Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.
Industry: Quality management
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Six Sigma
variation
Quality management; Six Sigma
A change in data, characteristic or function caused by one of four factors: special causes, common causes, tampering or structural variation.
reproducibility
Quality management; Six Sigma
The variation in measurements made by different people using the same measuring device to measure the same characteristic on the same product.
random cause
Quality management; Six Sigma
A cause of variation due to chance and not assignable to any factor.
muda
Quality management; Six Sigma
Japanese for waste; any activity that consumes resources but creates no value for the customer.
International Aerospace Quality Group
Quality management; Six Sigma
A cooperative organization of the global aerospace industry that is mainly involved in quality, cost reduction and process improvement efforts.
key results area
Quality management; Six Sigma
Customer requirements that are critical for the organization’s success.
