Six Sigma

Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Industry: Quality management

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Six Sigma

gain sharing

Quality management; Six Sigma

A reward system that shares the monetary results of productivity gains among owners and employees.

repeatability

Quality management; Six Sigma

The variation in measurements obtained when one measurement device is used several times by the same person to measure the same characteristic on the same product.

Bottleneck

Quality management; Six Sigma

Any resource whose capacity is equal to or less than the demand placed on it.

process management

Quality management; Six Sigma

The pertinent techniques and tools applied to a process to implement and improve process effectiveness, hold the gains and ensure process integrity in fulfilling customer requirements.

centerline

Quality management; Six Sigma

A line on a graph that represents the overall average (mean) operating level of the process.

lead time

Quality management; Six Sigma

The total time a customer must wait to receive a product after placing an order.

single-piece flow

Quality management; Six Sigma

A process in which products proceed, one complete product at a time, through various operations in design, order taking and production without interruptions, backflows or scrap.