- Industry: Government; Labor
- Number of terms: 77176
- Number of blossaries: 0
- Company Profile:
A professional who supervises and coordinates activities of workers engaged in examining insurance claims for payment in claims division of insurance company. Respnsibilities include:
* Analyzes and approves insurance and matured endowment claims.
* Conducts personal interviews with policy owners and beneficiaries to explain procedure for filing claims.
* Submits statement of claim liabilities to actuarial department for review.
* Informs departmental supervisors on claims status.
* Evaluates job performance of subordinates.
* Performs duties described under supervisor master title.
Industry:Professional careers
A professional who investigates claims against insurance or other companies for personal, casualty, or property loss or damages and attempts to effect out-of-court settlement with claimant. Respnsibilities include:
* Examines claim form and other records to determine insurance coverage.
* Interviews, telephones, or corresponds with claimant and witnesses; consults police and hospital records; and inspects property damage to determine extent of company's liability, varying method of investigation according to type of insurance.
* Prepares report of findings and negotiates settlement with claimant.
* Recommends litigation by legal department when settlement cannot be negotiated.
* May attend litigation hearings.
* May be designated according to type of claim adjusted as Automobile-Insurance-Claim Adjuster; Casualty-Insurance-Claim Adjuster; Fidelity-And-Surety-Bonds-Claim Adjuster; Fire-Insurance-Claim Adjuster; Marine-Insurance-Claim Adjuster; Property-Loss-Insurance-Claim Adjuster.
Industry:Professional careers
A professional who evaluates character and ability of prospective agents, and approves their contracts to sell insurance for company. Respnsibilities include:
* Reviews prospect's application for employment, inspection report, and recommendations to evaluate applicant's character and qualifications.
* Approves contract if applicant meets company requirements.
* Corresponds with agency to explain rejection of prospect.
* Sends application and fee for license to licensing agency.
* Notifies licensing agency of agent's contract termination.
* May prepare bulletins to inform insurance agency personnel of revisions in company practices and procedures.
Industry:Professional careers
A professional who appraises automobile or other vehicle damage to determine cost of repair for insurance claim settlement and attempts to secure agreement with automobile repair shop on cost of repair. Respnsibilities include:
* Examines damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
* Estimates cost of labor and parts to repair or replace each item of damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
* Determines salvage value on total-loss vehicle.
* Evaluates practicality of repair as opposed to payment of market value of vehicle before accident.
* Prepares insurance forms to indicate repair-cost estimates and recommendations.
* Reviews repair-cost estimates with automobile-repair shop to secure agreement on cost of repairs.
* Occasionally arranges to have damage appraised by another appraiser to resolve disagreement with repair shop on repair cost.
Industry:Professional careers
A professional who interviews commercial or industrial applicants for gas or electric-power service to determine amount of cash deposit required as guaranty against loss and to approve refund or waiver of deposits. Respnsibilities include:
* Studies service rates to estimate applicants' service bill, considering such factors as type of business, previous bills at same address, and estimates of load from reports by contractors or information obtained regarding motor sizes, capacities and hours of operation.
* Investigates credit standing and approves or disapproves requests.
* Investigates credit standing of persons given as guarantors.
* Approves refunds on checks made out in excess of payment and requests for allowance of discounts on bills.
* Receives cash deposits and issue receipts.
Industry:Professional careers
A professional who investigates customers' bill complaints for gas and electric-power service. Respnsibilities include:
* Examines weather reports for weather conditions during billing period that might have contributed to increased use of service.
* Examines meter reading schedules to determine if early readings increased billing period.
* Reviews meter books, microfilm, computer printouts, and machine accounting records for errors causing high bill.
* Orders tests to detect meter malfunctions.
* Confers with customer in person, by telephone, or dictates correspondence to explain reasons for high bill.
* Prepares forms required for correction of meter reading or billing errors.
Industry:Professional careers
A professional who investigates customers' bill complaints for gas and electric-power service. Respnsibilities include:
* Examines weather reports for weather conditions during billing period that might have contributed to increased use of service.
* Examines meter reading schedules to determine if early readings increased billing period.
* Reviews meter books, microfilm, computer printouts, and machine accounting records for errors causing high bill.
* Orders tests to detect meter malfunctions.
* Confers with customer in person, by telephone, or dictates correspondence to explain reasons for high bill.
* Prepares forms required for correction of meter reading or billing errors.
Industry:Professional careers
A professional who notifies or locates customers with delinquent accounts and attempts to secure payment, using postal services, telephone, or personal visit. Respnsibilities include:
* Mails form letters to customers to encourage payment of delinquent accounts.
* Confers with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer.
* Notifies credit department if customer fails to respond.
* Contacts delinquent account customers in person.
* Records information about financial status of customer and status of collection efforts.
* May order repossession or service disconnection, or turn over account to attorney.
* May sort and file correspondence.
* May receive payments and post amount paid to customer account.
* May grant extensions of credit.
* May use automated telephone dialing system to contact customers and computer to record customer account information.
* May void sales tickets for unclaimed c.o.d.
* and lay-away merchandise.
* May trace customer to new address by inquiring at post office or by questioning neighbors.
* May attempt to repossess merchandise, such as automobile, furniture, and appliances when customer fails to make payment.
* May be designated according to type of establishment as Bank-Credit-Card-Collection Clerk; Department-Store-Collection Clerk; Hospital Collection Clerk; Utility-Bill-Collection Clerk.
Industry:Professional careers
A professional who reviews insurance-claim forms for completeness; secures and adds missing data; and transmits claims for payment or further investigation. Respnsibilities include:
* Reviews insurance-claim forms and related documents for completeness; calls or writes insured or other involved persons for missing information; and posts or attaches information to claim file.
* Reviews insurance policy to determine coverage.
* Calculates amount of claim, using desk calculator.
* Transmits routine claims for payment or advises claims supervisor if further investigation is indicated.
Industry:Professional careers
A professional who locates customers to collect installments or overdue accounts, damage claims, or nonpayable checks. Respnsibilities include:
* Visits or phones customer and attempts to persuade customer to pay amount due or arranges for payment at later date.
* Questions neighbors and postal workers at post office to determine new address of customers.
* May have service discontinued or merchandise repossessed.
* Keeps record of collections and status of accounts.
* May deliver bills.
* May sell insurance or other service.
* May be designated according to type of collection as Claims Collector; Insurance Collector; Utility-Bill Collector.
Industry:Professional careers
