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Business administration

Business management best practices including corporate strategy development, financial management, human resource management, information management, resource planning, marketing and sales.

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Business administration > Human resources


Business services; Human resources

‘Knowledge, Skills and Abilities’ - Key Performance Indicators. Tasks that have been agreed between an employee and line manager/HR with an expectation that they will be completed ...

absolute ratings

Business services; Human resources

A rating method where the rater assigns a specific value on a fixed scale to the behavior or performance of an individual instead of assigning ratings based on comparisons between ...

affirmative action

Business services; Human resources

Carried out on behalf of women and disadvantaged groups and members of such groups are placed in dominant positions.


Business services; Human resources

See Performance planning.


Business services; Human resources

A term used to describe voluntary and involuntary terminations, deaths, and employee retirements that result in a reduction to the employer's physical workforce.

autocratic leadership

Business services; Human resources

Leader determines policy of the organization, instructs members what to do/make, subjective in approach, aloof and impersonal.

balanced scorecard

Business services; Human resources

A popular strategic management concept developed in the early 1990's by Drs. Robert Kaplan and David Norton, the balanced scorecard is a management and measurement system which ...