Quality management

Quality management

Relating to the processes or means used to achieve product and service quality.

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Quality management > Six Sigma

value stream

Quality management; Six Sigma

All activities, both value added and nonvalue added, required to bring a product from raw material state into the hands of the customer, bring a customer requirement from order to ...

classification of defects

Quality management; Six Sigma

The listing of possible defects of a unit, classified according to their seriousness. Note: Commonly used classifications: class A, class B, class C, class D; or critical, major, ...

product or service liability

Quality management; Six Sigma

The obligation of an organization to make restitution for loss related to personal injury, property damage or other harm caused by its product or service.

sigma

Quality management; Six Sigma

One standard deviation in a normally distributed process.

baseline measurement

Quality management; Six Sigma

The beginning point, based on an evaluation of output over a period of time, used to determine the process parameters prior to any improvement effort; the basis against which ...

control plan (CP)

Quality management; Six Sigma

Written descriptions of the systems for controlling part and process quality by addressing the key characteristics and engineering requirements.

analysis of variance (ANOVA)

Quality management; Six Sigma

A basic statistical technique for determining the proportion of influence a factor or set of factors has on total variation. It subdivides the total variation of a data set into ...