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Quality management

Relating to the processes or means used to achieve product and service quality.

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Quality management > Six Sigma

variation

Quality management; Six Sigma

A change in data, characteristic or function caused by one of four factors: special causes, common causes, tampering or structural variation.

reproducibility

Quality management; Six Sigma

The variation in measurements made by different people using the same measuring device to measure the same characteristic on the same product.

random cause

Quality management; Six Sigma

A cause of variation due to chance and not assignable to any factor.

muda

Quality management; Six Sigma

Japanese for waste; any activity that consumes resources but creates no value for the customer.

International Aerospace Quality Group

Quality management; Six Sigma

A cooperative organization of the global aerospace industry that is mainly involved in quality, cost reduction and process improvement efforts.

key results area

Quality management; Six Sigma

Customer requirements that are critical for the organization’s success.

productivity

Quality management; Six Sigma

A measurement of output for a given amount of input.