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Quality management
Relating to the processes or means used to achieve product and service quality.
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Quality management > Six Sigma
five whys
Quality management; Six Sigma
A technique for discovering the root causes of a problem and showing the relationship of causes by repeatedly asking the question, “Why?”
assessment
Quality management; Six Sigma
A systematic evaluation process of collecting and analyzing data to determine the current, historical or projected compliance of an organization to a standard.
judgment inspection
Quality management; Six Sigma
A form of inspection to determine nonconforming product.
empowerment
Quality management; Six Sigma
A condition in which employees have the authority to make decisions and take action in their work areas without prior approval. For example, an operator can stop a production ...
ISO 14000
Quality management; Six Sigma
An environmental management standard related to what organizations do that affects their physical surroundings.
waste
Quality management; Six Sigma
Any activity that consumes resources and produces no added value to the product or service a customer receives. Also known as muda.
Sub-categories
- Capability maturity model integration (220)
- ISO standards (74217)
- Six Sigma (23021)