Quality management

Quality management

Relating to the processes or means used to achieve product and service quality.

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Quality management > Six Sigma

customer-supplier partnership

Quality management; Six Sigma

A long-term relationship between a buyer and supplier characterized by teamwork and mutual confidence. The supplier is considered an extension of the buyer’s organization. The ...

signal to noise ratio (S/N ratio)

Quality management; Six Sigma

An equation that indicates the magnitude of an experimental effect above the effect of experimental error due to chance fluctuations.

champion

Quality management; Six Sigma

A business leader or senior manager who ensures resources are available for training and projects, and who is involved in periodic project reviews; also an executive who supports ...

capability

Quality management; Six Sigma

The total range of inherent variation in a stable process determined by using data from control charts.

project team

Quality management; Six Sigma

Manages the work of a project. The work typically involves balancing competing demands for project scope, time, cost, risk and quality, satisfying stakeholders with differing ...

inspection lot

Quality management; Six Sigma

A collection of similar units or a specific quantity of similar material offered for inspection and acceptance at one time.

out-of-control process

Quality management; Six Sigma

A process in which the statistical measure being evaluated is not in a state of statistical control. In other words, the variations among the observed sampling results cannot be ...