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Quality management

Relating to the processes or means used to achieve product and service quality.

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Quality management > Six Sigma

process quality

Quality management; Six Sigma

The value of percentage defective or of defects per hundred units in product from a given process. Note: The symbols “p” and “c” are commonly used to represent the true process ...

MIL-STD-105E

Quality management; Six Sigma

A military standard that describes the sampling procedures and tables for inspection by attributes.

just-in-time (JIT) training

Quality management; Six Sigma

The provision of training only when it is needed to all but eliminate the loss of knowledge and skill caused by a lag between training and use.

stages of team growth

Quality management; Six Sigma

Four stages that teams move through as they develop maturity: forming, storming, norming and performing.

painted floor

Quality management; Six Sigma

A lean manufacturing technique to provide visual indications to determine stock levels. Similar to kanban.

SIPOC diagram

Quality management; Six Sigma

A tool used by Six Sigma process improvement teams to identify all relevant elements (suppliers, inputs, process, outputs, customers) of a process improvement project before work ...

stop the line authority

Quality management; Six Sigma

Power given to workers to stop the process when abnormalities occur, allowing them to prevent the defect or variation from being passed along.