Quality management

Quality management

Relating to the processes or means used to achieve product and service quality.

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Quality management > Six Sigma

product warranty

Quality management; Six Sigma

An organization’s stated policy that it will replace, repair or reimburse a buyer for a product if a product defect occurs under certain conditions and within a stated period of ...

count per unit chart

Quality management; Six Sigma

A control chart for evaluating the stability of a process in terms of the average count of events of a given classification per unit occurring in a sample.

structural variation

Quality management; Six Sigma

Variation caused by regular, systematic changes in output, such as seasonal patterns and long-term trends.

electric data interchange (EDI)

Quality management; Six Sigma

The electronic exchange of data from customers to suppliers and from suppliers to customers.

sort

Quality management; Six Sigma

English translation of the Japanese word seiri, one of the 5S’s used for workplace organization. Sorting (also referred to as structuring or sifting) involves organizing essential ...

Brainstorming

Quality management; Six Sigma

A technique teams use to generate ideas on a particular subject. Each person on the team is asked to think creatively and write down as many ideas as possible. The ideas are not ...