Quality management

Quality management

Relating to the processes or means used to achieve product and service quality.

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Quality management > Six Sigma

shadow board

Quality management; Six Sigma

A visual management tool painted to indicate where tools belong and which tools are missing.

measurement system

Quality management; Six Sigma

All operations, procedures, devices and other equipment or personnel used to assign a value to the characteristic being measured.

inspection

Quality management; Six Sigma

Measuring, examining, testing and gauging one or more characteristics of a product or service and comparing the results with specified requirements to determine whether conformity ...

quincunx

Quality management; Six Sigma

A tool that creates frequency distributions. Beads tumble over numerous horizontal rows of pins, which force the beads to the right or left. After a random journey, the beads are ...

Malcolm Baldrige National Quality Award (MBNQA)

Quality management; Six Sigma

An award established by the U.S. Congress in 1987 to raise awareness of quality management and recognize U.S. companies that have implemented successful quality management ...

nonparametric tests

Quality management; Six Sigma

All tests involving ranked data (data that can be put in order). Nonparametric tests are often used in place of their parametric counterparts when certain assumptions about the ...

behavioral norm

Quality management; Six Sigma

Expectations of how a person or persons will behave in a given situation based on established protocols, rules of conduct or accepted social practices.