Quality management

Quality management

Relating to the processes or means used to achieve product and service quality.

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Quality management > Capability maturity model integration

representation

Quality management; Capability maturity model integration

The organization, use, and presentation of a CMM’s components. Overall, two types of approaches to presenting best practices are evident: the staged representation and the ...

organizational unit

Quality management; Capability maturity model integration

The part of an organization that is the subject of an appraisal. An organizational unit deploys one or more processes that have a coherent process context and operates within a ...

customer

Quality management; Capability maturity model integration

The party (individual, project, or organization) responsible for accepting the product or for authorizing payment. The customer is external to the project (except possibly when ...

statistical predictability

Quality management; Capability maturity model integration

The performance of a quantitative process that is controlled using statistical and other quantitative techniques.

product lifecycle

Quality management; Capability maturity model integration

The period of time, consisting of phases, which begins when a product is conceived and ends when the product is no longer available for use. Since an organization may be producing ...

process owner

Quality management; Capability maturity model integration

The person (or team) responsible for defining and maintaining a process. At the organizational level, the process owner is the person (or team) responsible for the description of ...

higher level management

Quality management; Capability maturity model integration

The person or persons who provide the policy and overall guidance for the process, but do not provide the direct day-to-day monitoring and controlling of the process. Such persons ...