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Quality management

Relating to the processes or means used to achieve product and service quality.

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Quality management > Capability maturity model integration

process asset

Quality management; Capability maturity model integration

Anything that the organization considers useful in attaining the goals of a process area.

organizational process assets

Quality management; Capability maturity model integration

Artifacts that relate to describing, implementing, and improving processes (e.g., policies, measurements, process descriptions, and process implementation support tools). The term ...

observation

Quality management; Capability maturity model integration

As used in CMMI appraisal materials, a written record that represents the appraisal team members’ understanding of information either seen or heard during the appraisal data ...

objective evidence

Quality management; Capability maturity model integration

As used in CMMI appraisal materials, documents or interview results used as indicators of the implementation or institutionalization of model practices. Sources of objective ...

appraisal reference model

Quality management; Capability maturity model integration

As used in CMMI appraisal materials, the CMMI model to which an appraisal team correlates implemented process activities.

appraisal rating

Quality management; Capability maturity model integration

As used in CMMI appraisal materials, the value assigned by an appraisal team to (a) a CMMI goal or process area, (b) the capability level of a process area, or (c) the maturity ...

memorandum of agreement

Quality management; Capability maturity model integration

Binding documents of understanding or agreements between two or more parties.