10 Terms
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Business management
General business management terms encompassing inventory management, security management, financial administration, business planning, and management services for all enterprise-wide information systems.
Industry: Business administration
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Business management
least preferred co-worker (LPC)
Business administration; Business management
A technique developed by the American psychologist Fred Fiedler to assess the extent to which someone in a position of leadership is predisposed to deal more with the task confronting the group or ...
quality circle (QC)
Business administration; Business management
A technique developed in the 1960s by American and Japanese engineers. Each circle consists of a small local group of employees trying to solve practical problems about the standard of quality of the ...
Porter’s Five Forces Model
Business administration; Business management
A technique for analysing the competitive forces in a given market and on a given company. Invented by the American marketing guru Michael Porter. The five forces Porter identified are: (1) ...
cascade briefing
Business administration; Business management
A technique for communicating information down through an organizational hierarchy. It begins with the most senior level of management briefing the next level down, and so on.
cost–benefit analysis (CBA)
Business administration; Business management
A technique for comparing all the costs (both tangible and intangible) of a particular course of action with the resulting benefits expected. It normally, therefore, includes social or environmental ...
job characteristics model
Business administration; Business management
A technique for evaluating the effectiveness of a job enrichment scheme. Devised by J.R. Hackman and G.R. Oldham, it focuses on the job satisfaction provided by five key characteristics: (1) skill ...
survey research
Business administration; Business management
A technique for gathering data from large numbers of people by the use of questionnaires and statistical sampling methods.
