Business process outsourcing (BPO)

Business process outsourcing (BPO)

The use outside firms to complete specific business functions such as human resources, finance, legal etc.

Industry: Outsourcing & offshoring

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Business process outsourcing (BPO)

entity-relationship diagram

Outsourcing & offshoring; Business process outsourcing (BPO)

A data modeling technique that creates a graphical representation of the entities, and the relationships between entities, within an information system.

search engine results page (SERP)

Outsourcing & offshoring; Business process outsourcing (BPO)

Abbreviation for Search Engine Results Page/Positioning. This refers to the organic (excluding paid listings) search results for a given query.

information technology outsourcing (ITO)

Outsourcing & offshoring; Business process outsourcing (BPO)

Refers to the transfer of the management, implementation, and/or execution of IT products and/or processes to a service provider.

job description

Outsourcing & offshoring; Business process outsourcing (BPO)

A general statement of job duties and responsibilities.

A type of outsourcing solution or service delivery model that enables you to handpick employees who will work for you from an offshore location; gives you full and direct control over the employees, ...

captive center

Outsourcing & offshoring; Business process outsourcing (BPO)

An operation that is owned by an offshoring company having full control over the business processes. The activities are performed offshore but are not outsourced to a third party.

call centre

Outsourcing & offshoring; Business process outsourcing (BPO)

A facility or area within a service provider that is designed primarily to manage telephone calls, whether to answer incoming calls or make calls to customers, or both.