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CRM

Customer relationship management software.

Contributors in CRM

CRM

workflow action

Software; CRM

An email alert, field update, outbound message, or task that fires when the conditions of a workflow rule are met.

platform as a service (PaaS)

Software; CRM

An environment where developers use programming tools offered by a service provider to create applications and deploy them in a cloud. The application is hosted as a service and provided to customers ...

event

Software; CRM

An event is an activity that has a scheduled time. For example, a meeting, or a scheduled phone call.

event series

Software; CRM

An event series is a group of events that recur with a regular pattern. For example, you may have a weekly meeting with a customer defined as an event series.

recurring event

Software; CRM

An event that has been created as part of an event series, such as a series of weekly meetings or monthly status reports.

question

Software; CRM

An issue posted to an answers community. When a community member asks a question, other community members post replies to help resolve the question.

object

Software; CRM

An object allows you to store information in your Salesforce.com organization. The object is the overall definition of the type of information you are storing. For example, the case object allow you ...

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