Customer management

Customer management

Referring to the business of implementing models that allow companies to manage how they interact with their clients.

Industry: Business services

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Customer management

client

Business services; Customer management

1. A client is a person or group of people (i.e. a company) that is paying for our services. These services may include customization, new development or other services for which we are in part or ...

user registration

Business services; Customer management

To formally notify a manufacturer that you have purchased and legitimately own one of their products, thereby qualifying for service and support.

zombie debt

Business services; Customer management

A term used to describe older debts that have been brought "back to life" by collection actions. Zombie debt is debt that a consumer may have forgotten about until it is resurrected as the expiration ...

marshalling of assets

Business services; Customer management

Legal rule that directs the claims of creditors of an insolvent debtor to achieve a fair distribution of debtor's assets among them. For example (between two creditors), if one has recourse to one ...

horizontal audit

Business services; Customer management

An evaluation of a given process or activity across more than one group or department within an organization. Such audits are used to gauge the effectiveness of an otherwise similar process or ...

budgetary control

Business services; Customer management

Methodical control of an organization's operations through establishment of standards and targets regarding income and expenditure, and a continuous monitoring and adjustment of performance against ...

ZEW Economic Sentiment

Business services; Customer management

A survey of economists and analysts conducted monthly, assessing the economic conditions of several countries and regions including the U.S., Germany, Japan and United Kingdom. The resulting index ...