Information technology

Information technology

The acquisition, processing, storage and dissemination of information by electronics-based of computing and telecommunications.

Industry: Technology

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Information technology

customer relationship management (CRM) analytics

Technology; Information technology

Customer relationship management (CRM) analytics collect, organize and synthesize consumer data captured across the organization to help healthcare payers solve customer-facing business problems ...

customer relationship management (CRM)

Technology; Information technology

Customer relationship management (CRM) software addresses customer life cycle management business processes, and provides functionality to enterprises in sales, marketing and customer service ...

customer premises equipment (CPE)

Technology; Information technology

Any telephone apparatus — including telephone handsets, private branch exchange (PBX) switching equipment, key and hybrid telephone systems, and add-on devices — that is physically located on a ...

customer information management and application (CIMA)

Technology; Information technology

A six-step process starting with a business plan followed by a technology plan. The six steps are: 1. planning 2. information acquisition 3. information compilation, storage and maintenance 4. ...

customer information management (CIM)

Technology; Information technology

The systematic support of business strategy through customer knowledge.

consumerization

Technology; Information technology

Consumerization is the specific impact that consumer-originated technologies can have on enterprises. It reflects how enterprises will be affected by, and can take advantage of, new technologies and ...

consumer-generated media (CGM)

Technology; Information technology

Consumer-generated media (CGM) refers to any written, audio or video content created by end users, using basic or semiprofessional tools. CGM can include one-consumer-to-many applications such as ...