Six Sigma

Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Industry: Quality management

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Six Sigma

eighty-twenty (80-20)

Quality management; Six Sigma

A term referring to the Pareto principle, which was first defined by J. M. Juran in 1950. The principle suggests most effects come from relatively few causes; that is, 80% of the effects come from ...

hoshin kanri

Quality management; Six Sigma

The selection of goals, projects to achieve the goals, designation of people and resources for project completion and establishment of project metrics.

tightened inspection

Quality management; Six Sigma

Inspection in accordance with a sampling plan that has stricter acceptance criteria than those used in normal inspection. Tightened inspection is used in some inspection systems as a protective ...

diagnosis

Quality management; Six Sigma

The activity of discovering the cause(s) of quality deficiencies; the process of investigating symptoms, collecting and analyzing data, and conducting experiments to test theories to determine the ...

cost of quality (COQ)

Quality management; Six Sigma

Another term for COPQ. It is considered by some to be synonymous with COPQ but is considered by others to be unique. While the two concepts emphasize the same ideas, some disagree as to which concept ...

supplier quality assurance

Quality management; Six Sigma

Confidence a supplier’s product or service will fulfill its customers’ needs. This confidence is achieved by creating a relationship between the customer and supplier that ensures the product will be ...

highly accelerated stress screening (HASS)

Quality management; Six Sigma

A technique for production screening that rapidly exposes process or production flaws in products. Its purpose is to expose a product to optimized production screens without affecting product ...