Home > Blossary: Management
Technical terms used in the management area

Category: Business

20 Terms

Created by: andreia33

Number of Blossarys: 1

My Terms
Collected Terms

Vision - reveals the strategic intent of an organization, formulated in terms of prediction or anticipation of the evolution of the external environment and how the organization intends to put up ...

Domain: Business administration; Category: Business management

Management system - a system to establish policy and objectives and to achieve these goals. A management system is a proven framework to manage and continuously improve policies, procedures and ...

Domain: Business administration; Category: Business management

Customer satisfaction - Customer perception of the degree to which their needs were met. Satisfaction can be felt as a reward by the process of good decision taken by the customer ( Piqueras , ...

Domain: Business administration; Category: Business management

Quality - the degree to which a set of inherent characteristics satisfies the requirements. Quality is a subjective concept and the term comes from Latin. Quality is related to perceptions of each ...

Domain: Business administration; Category: Business management

Process-set of interrelated activities or interactive that transforms inputs into outputs (products). We define the term process as interrelated sequence of events that are related to each other, in ...

Domain: Business administration; Category: Business management

Mission - strategic management concept by which an organization must define its purpose, the image you convey your customers and the main activities it proposes to pursue. Mission is a philosophical ...

Domain: Business administration; Category: Business management

Infrastructure - system structures, equipment and services that enable the production and circulation for consumption and exchange of services required for the functioning of an organization. ...

Domain: Business administration; Category: Business management

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