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credit clerk

A professional who processes applications of individuals applying for loans and credit. Responsibilities include:

  • Interviews applicant to obtain personal and financial data and fills out application.
  • Calls or writes to credit bureaus, employers, and personal references to check credit and personal references.
  • Establishes credit limit, considering such factors as applicant's assets, credit experience, and personal references, based on predetermined standards.
  • Notifies customer by mail, telephone, or in person of acceptance or rejection of application.
  • May keep record or file of credit transactions, deposits, and payments, and sends letters or confers with customers having delinquent accounts to make payment (collection clerk ).
  • May send form letters and brochures to solicit business from prospective customers.
  • May adjust incorrect credit charges and grant extensions of credit on overdue accounts.
  • May accept payment on accounts.
  • May keep record of applications for loans and credit, using computer.
  • May compute interest and payments, using calculator.
  • May provide customer credit information or rating on request to retail stores, credit agencies, or banks.
  • May check value of customer's collateral, such as securities, held as security for loan.
  • May advise customer by phone or in writing about loan or credit information.
  • May assist customer in filling out loan or credit application.
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