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restaurant host/hostess

A professional who supervises and coordinates activities of dining room personnel to provide fast and courteous service to patrons. Respnsibilities include:

  • Schedules dining reservations and arranges parties or special services for diners.
  • Greets guests, escorts them to tables, and provides menus.
  • Adjusts complaints of patrons.
  • Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
  • Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
  • May interview, hire, and discharge dining room personnel.
  • May train dining room employees.
  • May schedule work hours and keep time records of dining room workers.
  • May assist in planning menus.
  • May prepare beverages and expedite food orders.
  • May total receipts, at end of shift, to verify sales and clear cash register.
  • May collect payment from customers.
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