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Switchboard
Industry: Telecommunications
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Switchboard
key
Telecommunications; Switchboard
Generally refers to a button on a telephone set which is used to access an extension or feature.
auto attendant
Telecommunications; Switchboard
Specialized automated system which answers incoming calls with a programmed greeting, then gives the caller a menu of choices for further distribution of the call. When the caller chooses from the ...
authentication code
Telecommunications; Switchboard
A code that is dialed before making a call. Use of an authorization code ensures that only authorized individuals can use the phone system.
call pickup group
Telecommunications; Switchboard
A group of phones able to answer each other's ringing phones when an access code is keyed in.
call transfer
Telecommunications; Switchboard
A feature which is used to send a call to someone else by pressing the transfer key and dialing the number.
call waiting
Telecommunications; Switchboard
A feature that allows the user to be notified by a tone if another call comes in while s/he is already on the phone.
central office
Telecommunications; Switchboard
A telephone switching system operated by the public telephone company to which all residence telephones and business telephone systems within the local service area are connected.