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Business services

The business service industry provides the core business skills and knowledge required for a high performing workplace.It covers an array of expertise, including customer contact, business administration, business management, business information and human resource management.

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Contributors in Business services

Business services > Human resources

exit interview

Business services; Human resources

An interview between a member of staff of the organization that an employee is leaving to ascertain the reasons for the employee leaving the organization. Should not be carried ...

fixed term employment

Business services; Human resources

An employee and an employer may agree that the employment of the employee will end at the close of a specified date or period or on the occurrence of a specified event or at the ...

forced ranking

Business services; Human resources

Forced ranking systems direct managers to evaluate their employees' performance against other employees, rather than the more common (and often grade inflated) measure of ...

freedom of association

Business services; Human resources

The right to belong to a union. As protected by the Human Rights Act 1993.

functional job analysis

Business services; Human resources

The preparation required for the construction of a job description. It is necessary to collect data on the job to be advertised.

goal setting

Business services; Human resources

The process of setting and assigning a set of specific and attainable goals to be met by an individual, group or organization.

good faith bargaining

Business services; Human resources

A duty under Section 4 of the Employment Relations Act 2000 to conduct negotiations where two parties meet and confer at reasonable times with open minds and the intention of ...