Business services

Business services

The business service industry provides the core business skills and knowledge required for a high performing workplace.It covers an array of expertise, including customer contact, business administration, business management, business information and human resource management.

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Business services > Human resources

curriculum vitae

Business administration; Human resources

From the Latin meaning ‘course of life’. A summary of a person’s previous career including work experience, qualifications, achievements and usually some basic biographic data. It ...

incentive

Business administration; Human resources

In economics, this term is almost synonymous with motivation. In psychology, it is the basis of external motivation only and can refer to any kind of reward or inducement. In an ...

staff appraisal

Business administration; Human resources

The assessment of how well a member of staff is doing in his or her job. It is usual to include a performance appraisal interview as part of this process.

job description

Business administration; Human resources

The broad outline of what tasks a job consists of; delineating its duties and responsibilities and the position of the job within the organization.

behavior modification

Business administration; Human resources

The deliberate changing of a particular pattern of behavior (e.g. the attempt to reduce smoking or drinking in times of stress) by using methods based on the theory of ...

job enrichment

Business administration; Human resources

The desired result of job restructuring, in which various aspects of a job or its component tasks are changed in order to help strengthen employee motivation and increase job ...