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Business services

The business service industry provides the core business skills and knowledge required for a high performing workplace.It covers an array of expertise, including customer contact, business administration, business management, business information and human resource management.

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Business services > Project management

failure mode and effect analysis (FMEA)

Business services; Project management

An analytical procedure in which each potential failure mode in every component of a product is analyzed to determine its effect on the reliability of that component and, by ...

summary activity

Business services; Project management

A group of related schedule activities aggregated at some summary level, and displayed/reported as a single activity at that summary level. See also subproject and subnetwork.

project quality management

Business services; Project management

A subset of project management that includes the processes required to ensure that the project will satisfy the needs for which it was undertaken. It consists of quality planning, ...

fast tracking

Business services; Project management

A specific project schedule compression technique that changes network logic to overlap phases that would normally be done in sequence, such as the design phase and construction ...

strengths, weaknesses, opportunities, and threats (SWOT) analysis

Business services; Project management

This information-gathering technique examines the project from the perspective of each project’s strengths, weaknesses, opportunities, and threats to increase the breadth of the ...

project management system

Business services; Project management

The aggregation of the processes, tools, techniques, methodologies, resources, and procedures to manage a project. The system is documented in the project management plan and its ...

earned value (EV)

Business services; Project management

The value of completed work expressed in terms of the approved budget assigned to that work for a schedule activity or work breakdown structure component. Also referred to as the ...