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Business services

The business service industry provides the core business skills and knowledge required for a high performing workplace.It covers an array of expertise, including customer contact, business administration, business management, business information and human resource management.

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Contributors in Business services

Business services > Human resources

behaviorally anchored rating scale (BARS)

Business services; Human resources

An appraisal that requires raters list important dimensions of a particular job and collect information regarding the critical behaviors that distinguish between successful and ...

behavioral based interview

Business services; Human resources

An interview technique which focuses on a candidates past experiences, behaviors, knowledge, skills and abilities by asking the candidate to provide specific examples of when they ...

behavioral competency

Business services; Human resources

The behavior of the employee which is the subject of measurement and appraisal in terms of whether or not the behaviors shown by an employee are those identified by job ...

benchmarking

Business services; Human resources

A technique using quantitative or qualitative data to make comparisons between different organizations or different sections of the organizations.

bereavement leave

Business services; Human resources

Paid days off following the death of an employee’s spouse, parent, child grandparent or in-law so that the employee may attend funeral proceedings, etc.

branding

Business services; Human resources

The process of identifying and differentiating an organization’s products, processes or services from another organization by giving it a name, phrase or other mark.

broadbanding

Business services; Human resources

A pay structure that consolidates a large number of narrower pay grades into fewer broad bands with wider salary ranges.