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Business services

The business service industry provides the core business skills and knowledge required for a high performing workplace.It covers an array of expertise, including customer contact, business administration, business management, business information and human resource management.

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Contributors in Business services

Business services > Human resources

grievance

Business services; Human resources

A complaint brought by one party to an employment contract against another party.

group dynamics

Business services; Human resources

The social manner in which people interact with each other within a group.

gross misconduct

Business services; Human resources

An act committed by any personnel likely to lead to Summary Dismissal. Examples may be:.

hr audit

Business services; Human resources

A method by which human resources effectiveness can be assessed. Can be carried out internally or HR audit systems are available.

hawthorne effect

Business services; Human resources

A term produced as a result of an experiment conducted by Elton Mayo whereby he concluded that expressing concern for employees and treating them in a manner which fulfills their ...

hierarchy of needs

Business services; Human resources

A psychology theory ascribed to Abraham H. Maslow in which he proposed that people will constantly seek to have their basic needs (sleep, food, water, shelter, etc.) fulfilled and ...

human capital

Business services; Human resources

The collective knowledge, skills and abilities of an organization’s employees.