Business services

Business services

The business service industry provides the core business skills and knowledge required for a high performing workplace.It covers an array of expertise, including customer contact, business administration, business management, business information and human resource management.

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Business services > Human resources

probationary arrangements

Business services; Human resources

Where the parties to an employment agreement agree as part of the agreement that an employee will serve a period of probation or trial after the commencement of the employment. .

quality management

Business services; Human resources

The process or system of ensuring that a product or service should do what the user needs or wants and has a right to expect. There are five dimensions to quality, design, ...

random testing

Business services; Human resources

Drug and alcohol tests administered by an employer which selects employees to be tested on a random basis.

recruitment

Business services; Human resources

The process of bringing into an organization personnel who will possess the appropriate education, qualifications, skills and experience for the post offered.

redundancy

Business services; Human resources

The act of dismissing an employee when that employee is surplus to the requirements of the organization.

replacement charts

Business services; Human resources

A summarization in visual form the numbers of incumbents in each job or family of jobs, the number of current vacancies per job and the projected future vacancies. See Succession ...