Software

Software

Terms relating to the creation, testing, refinement and distribution of software and related products.

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Software > CRM

contract

Software; CRM

A written agreement defining the terms of doing business between two or more parties.

commit amount

Software; CRM

Amount entered in a forecast that an individual salesperson is reasonably confident of closing in a particular month or quarter. For managers, this should equal the amount that ...

account team

Software; CRM

An account team is a team of users that work together on an account. For example, an account team may include an executive sponsor, dedicated support representative, or project ...

analytic snapshot

Software; CRM

An analytic snapshot enables users to run a tabular or summary report and save the report results to fields on a custom object. With analytic snapshots, users with the appropriate ...

approval process

Software; CRM

An approval process is an automated process your organization can use to approve records in Salesforce. com. An approval process specifies the steps necessary for a record to be ...

article-type layout

Software; CRM

An article-type layout enables administrators to create sections that organize the fields on an article, as well as choose which fields users can view and edit. One layout is ...