Home > Industry/Domain > Software > CRM

CRM

Customer relationship management software.

Contributors in CRM

CRM

A field available for certain records that can include some or all of the standard and custom picklist values for that record. Record types are special fields that you can associate with profiles to ...

custom field

Software; CRM

A field that can be added in addition to the standard fields to customize Salesforce.com for your organization’s needs.

Gmail

Software; CRM

A free Web-based email service from Google that operates on all standard browsers and can be used with your company's domain. Also known as Google Mail.

Google Campaign

Software; CRM

A Google campaign represents a specific marketing program that contains a series of advertisements, messages, and keywords. You create Google campaigns in Google AdWords and track resulting leads, ...

group

Software; CRM

A groups is a set of users. Groups can contain individual users, other groups, or the users in a role. Groups can be used to help define sharing access to data or to specify which data to synchronize ...

CTI adapter

Software; CRM

A lightweight software program that controls the appearance and behavior of a Salesforce.com SoftPhone. The adapter acts as an intermediary between a third-party computer telephony integration (CTI) ...

list view

Software; CRM

A list display of items (for example, accounts or contacts) based on specific criteria. Salesforce.com provides some predefined views. In the console, the list view is the top frame that displays a ...