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CRM

Customer relationship management software.

Industry: Software

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Contributors in CRM

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CRM

people

Software; CRM

Users in your Salesforce.com organization. A list of people is available on the People tab in Salesforce Chatter.

Web direct leads is a specific lead source indicating that the lead was generated when a user, who has bookmarked your website or directly typed the URL of your website into a browser, filled out the ...

best answer

Software; CRM

When a member of an answers community asks a question and other community members post a reply, the asker can mark one of the replies as the best answer. The best answer then appears directly under ...

boolean operators

Software; CRM

You can use Boolean operators in report filters to specify the logical relationship between two values. For example, the AND operator between two values yields search results that include both ...

public calendar

Software; CRM

A calendar in which a group of people can track events of interest to all of them (such as marketing events, product releases, or training classes) or schedule a common activity (such as a team ...

resource calendar

Software; CRM

A calendar in which multiple people can coordinate their usage of a shared resource such as a conference room or printer.

folder

Software; CRM

A central place to store documents, email templates, and reports. Folders are available for all organizations. Report and document folders are not available in Personal Edition.