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CRM

Customer relationship management software.

Contributors in CRM

CRM

A dynamic dashboard runs using the security settings of the user viewing the dashboard. Each user sees the dashboard according to his or her own access level. This approach helps administrators share ...

lead source

Software; CRM

A field on the lead detail page that Salesforce for Google AdWords automatically populates with information about where the lead originated.

merge field

Software; CRM

A field you can place in an email template, mail merge template, custom link, or formula to incorporate values from a record.

workspace

Software; CRM

A file repository in Salesforce CRM Content.

content delivery

Software; CRM

A file that has been converted into an optimized online format for distributions to leads, contacts, and colleagues.

email template

Software; CRM

A form email that communicates a standard message, such as a welcome letter to new employees or an acknowledgement that a customer service request has been received. Email templates can be ...

developer edition

Software; CRM

A free, fully-functional Salesforce.com organization designed for developers to extend, integrate, and develop with the Force.com platform. Developer Edition accounts are available on ...