Six Sigma

Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Industry: Quality management

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Six Sigma

five whys

Quality management; Six Sigma

A technique for discovering the root causes of a problem and showing the relationship of causes by repeatedly asking the question, “Why?”

assessment

Quality management; Six Sigma

A systematic evaluation process of collecting and analyzing data to determine the current, historical or projected compliance of an organization to a standard.

cycle

Quality management; Six Sigma

A sequence of operations repeated regularly.

judgment inspection

Quality management; Six Sigma

A form of inspection to determine nonconforming product.

empowerment

Quality management; Six Sigma

A condition in which employees have the authority to make decisions and take action in their work areas without prior approval. For example, an operator can stop a production process if he or she ...