Six Sigma

Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Industry: Quality management

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Six Sigma

American Society for Quality Control (ASQC)

Quality management; Six Sigma

Name of ASQ from 1946 through the middle of 1997, when the name was changed to ASQ.

batch Lot

Quality management; Six Sigma

A definite quantity of some product manufactured under conditions of production that are considered uniform.

error detection

Quality management; Six Sigma

A hybrid form of error proofing. It means a bad part can be made but will be caught immediately, and corrective action will be taken to prevent another bad part from being produced. A device is used ...

American Customer Satisfaction Index (ACSI)

Quality management; Six Sigma

Released for the first time in October 1994, an economic indicator and cross industry measure of the satisfaction of U.S. household customers with the quality of the goods and services available to ...