Six Sigma

Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Industry: Quality management

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Six Sigma

customer-supplier partnership

Quality management; Six Sigma

A long-term relationship between a buyer and supplier characterized by teamwork and mutual confidence. The supplier is considered an extension of the buyer’s organization. The partnership is based on ...

signal to noise ratio (S/N ratio)

Quality management; Six Sigma

An equation that indicates the magnitude of an experimental effect above the effect of experimental error due to chance fluctuations.

champion

Quality management; Six Sigma

A business leader or senior manager who ensures resources are available for training and projects, and who is involved in periodic project reviews; also an executive who supports and addresses Six ...

capability

Quality management; Six Sigma

The total range of inherent variation in a stable process determined by using data from control charts.

project team

Quality management; Six Sigma

Manages the work of a project. The work typically involves balancing competing demands for project scope, time, cost, risk and quality, satisfying stakeholders with differing needs and expectations ...

inspection lot

Quality management; Six Sigma

A collection of similar units or a specific quantity of similar material offered for inspection and acceptance at one time.

out-of-control process

Quality management; Six Sigma

A process in which the statistical measure being evaluated is not in a state of statistical control. In other words, the variations among the observed sampling results cannot be attributed to a ...