18 Terms
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Six Sigma
Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.
Industry: Quality management
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Six Sigma
culture change
Quality management; Six Sigma
A major shift in the attitudes, norms, sentiments, beliefs, values, operating principles and behavior of an organization.
robustness
Quality management; Six Sigma
The condition of a product or process design that remains relatively stable, with a minimum of variation, even though factors that influence operations or usage, such as environment and wear, are ...
voluntary standard
Quality management; Six Sigma
A standard that imposes no inherent obligation regarding its use.
process control
Quality management; Six Sigma
The method for keeping a process within boundaries; the act of minimizing the variation of a process.
reliability
Quality management; Six Sigma
The probability of a product’s performing its intended function under stated conditions without failure for a given period of time.
alignment
Quality management; Six Sigma
Actions to ensure that a process or activity supports the organization’s strategy, goals and objectives.
just-in-time (JIT) manufacturing
Quality management; Six Sigma
An optimal material requirement planning system for a manufacturing process in which there is little or no manufacturing material inventory on hand at the manufacturing site and little or no incoming ...
