Six Sigma

Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Industry: Quality management

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Six Sigma

shadow board

Quality management; Six Sigma

A visual management tool painted to indicate where tools belong and which tools are missing.

measurement system

Quality management; Six Sigma

All operations, procedures, devices and other equipment or personnel used to assign a value to the characteristic being measured.

inspection

Quality management; Six Sigma

Measuring, examining, testing and gauging one or more characteristics of a product or service and comparing the results with specified requirements to determine whether conformity is achieved for ...

quincunx

Quality management; Six Sigma

A tool that creates frequency distributions. Beads tumble over numerous horizontal rows of pins, which force the beads to the right or left. After a random journey, the beads are dropped into ...

Malcolm Baldrige National Quality Award (MBNQA)

Quality management; Six Sigma

An award established by the U.S. Congress in 1987 to raise awareness of quality management and recognize U.S. companies that have implemented successful quality management systems. Awards can be ...

nonparametric tests

Quality management; Six Sigma

All tests involving ranked data (data that can be put in order). Nonparametric tests are often used in place of their parametric counterparts when certain assumptions about the underlying population ...

behavioral norm

Quality management; Six Sigma

Expectations of how a person or persons will behave in a given situation based on established protocols, rules of conduct or accepted social practices.