Six Sigma

Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Industry: Quality management

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Six Sigma

value stream

Quality management; Six Sigma

All activities, both value added and nonvalue added, required to bring a product from raw material state into the hands of the customer, bring a customer requirement from order to delivery and bring ...

classification of defects

Quality management; Six Sigma

The listing of possible defects of a unit, classified according to their seriousness. Note: Commonly used classifications: class A, class B, class C, class D; or critical, major, minor and ...

product or service liability

Quality management; Six Sigma

The obligation of an organization to make restitution for loss related to personal injury, property damage or other harm caused by its product or service.

sigma

Quality management; Six Sigma

One standard deviation in a normally distributed process.

baseline measurement

Quality management; Six Sigma

The beginning point, based on an evaluation of output over a period of time, used to determine the process parameters prior to any improvement effort; the basis against which change is measured.

control plan (CP)

Quality management; Six Sigma

Written descriptions of the systems for controlling part and process quality by addressing the key characteristics and engineering requirements.

analysis of variance (ANOVA)

Quality management; Six Sigma

A basic statistical technique for determining the proportion of influence a factor or set of factors has on total variation. It subdivides the total variation of a data set into meaningful component ...