Six Sigma

Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Industry: Quality management

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Six Sigma

eight wastes

Quality management; Six Sigma

Taiichi Ohno originally enumerated seven wastes (muda) and later added underutilized people as the eighth waste commonly found in physical production. The eight are: 1. overproduction ahead of ...

Association for Quality and Participation (AQP)

Quality management; Six Sigma

An independent quality organization until 2004 when it became an affiliate organization of ASQ. AQP continues today as ASQ’s Team and Workplace Excellence Forum.

charter

Quality management; Six Sigma

A written commitment approved by management stating the scope of authority for an improvement project or team.

quality function deployment (QFD)

Quality management; Six Sigma

A structured method in which customer requirements are translated into appropriate technical requirements for each stage of product development and production. The QFD process is often referred to as ...

quality audit

Quality management; Six Sigma

A systematic, independent examination and review to determine whether quality activities and related results comply with plans and whether these plans are implemented effectively and are suitable to ...