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fraud investigator

A professional who investigates cases of fraud involving use of charge cards reported lost or stolen, cash refunds, and nonexistent accounts in retail stores. Respnsibilities include:

  • Receives information from credit, sales, and collection departments regarding suspected fraud cases.
  • Interviews store personnel, and observes and questions suspected customers to obtain evidence.
  • Compiles detailed reports on fraud cases, and submits and discusses cases with police.
  • Consults with postal officials when charge cards are reported stolen in mail.
  • Testifies at court trials of offenders.
  • Prepares reports of fraud cases and submits reports to security department and other store officials.
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