Six Sigma

Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Industry: Quality management

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Six Sigma

acceptance sampling

Quality management; Six Sigma

Inspection of a sample from a lot to decide whether to accept that lot. There are two types: attributes sampling and variables sampling. In attributes sampling, the presence or absence of a ...

symptom

Quality management; Six Sigma

An observable phenomenon arising from and accompanying a defect.

inspection cost

Quality management; Six Sigma

The cost associated with inspecting a product to ensure it meets the internal or external customer’s needs and requirements; an appraisal cost.

conformance

Quality management; Six Sigma

An affirmative indication or judgment that a product or service has met the requirements of a relevant specification, contract or regulation.

stakeholder

Quality management; Six Sigma

Any individual, group or organization that will have a significant impact on or will be significantly impacted by the quality of a specific product or service.

supermarket

Quality management; Six Sigma

The storage locations of parts before they go on to the next operation. Supermarkets are managed by predetermined maximum and minimum inventory levels. Each item in the plant is at a designated ...

parts per million (PPM)

Quality management; Six Sigma

A method of stating the performance of a process in terms of actual nonconforming material, which can include rejected, returned or suspect material in the calculation.