19 Terms
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Six Sigma
Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.
Industry: Quality management
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Six Sigma
standard work
Quality management; Six Sigma
A precise description of each work activity, specifying cycle time, takt time, the work sequence of specific tasks and the minimum inventory of parts on hand needed to conduct the activity. All jobs ...
consumer’s risk
Quality management; Six Sigma
Pertains to sampling and the potential risk that bad products will be accepted and shipped to the consumer.
five S’s (5S)
Quality management; Six Sigma
Five Japanese terms beginning with “s” used to create a workplace suited for visual control and lean production. Seiri means to separate needed tools, parts and instructions from unneeded materials ...
quality loss function
Quality management; Six Sigma
A parabolic approximation of the quality loss that occurs when a quality characteristic deviates from its target value. The quality loss function is expressed in monetary units: the cost of deviating ...
statistical process control (SPC)
Quality management; Six Sigma
The application of statistical techniques to control a process; often used interchangeably with the term “statistical quality control.”
groupthink
Quality management; Six Sigma
A situation in which critical information is withheld from the team because individual members censor or restrain themselves, either because they believe their concerns are not worth discussing or ...
