Six Sigma

Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Industry: Quality management

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Six Sigma

value stream loops

Quality management; Six Sigma

Segments of a value stream with boundaries broken into loops to divide future state implementation into manageable pieces.

first time quality (FTQ)

Quality management; Six Sigma

Calculation of the percentage of good parts at the beginning of a production run.

double sampling

Quality management; Six Sigma

Sampling inspection in which the inspection of the first sample leads to a decision to accept a lot, reject it or take a second sample; the inspection of a second sample, when required, then leads to ...

tree diagram

Quality management; Six Sigma

A management tool that depicts the hierarchy of tasks and subtasks needed to complete an objective. The finished diagram bears a resemblance to a tree.

customer satisfaction

Quality management; Six Sigma

The result of delivering a product or service that meets customer requirements.

baka-yoke

Quality management; Six Sigma

A Japanese term for a manufacturing technique for preventing mistakes by designing the manufacturing process, equipment and tools so an operation literally cannot be performed incorrectly. In ...