Six Sigma

Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Industry: Quality management

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Six Sigma

next operation as customer

Quality management; Six Sigma

The concept of internal customers in which every operation is both a receiver and a provider.

type I error

Quality management; Six Sigma

An incorrect decision to reject something (such as a statistical hypothesis or a lot of products) when it is acceptable.

method of attributes

Quality management; Six Sigma

Method of measuring quality that consists of noting the presence (or absence) of some characteristic (attribute) in each of the units under consideration and counting how many units do (or do not) ...

adverse event

Quality management; Six Sigma

Healthcare term for any event that is not consistent with the desired, normal or usual operation of the organization; also known as a sentinel event.

standard

Quality management; Six Sigma

The metric, specification, gauge, statement, category, segment, grouping, behavior, event or physical product sample against which the outputs of a process are compared and declared acceptable or ...

Bottom line

Quality management; Six Sigma

The essential or salient point; the primary or most important consideration. Also, the line at the bottom of a financial report that shows the net profit or loss.